I just wanted you to know that I truly appreciate what you are doing with my Father. Every day that you visit, both my Father and Mother talk so highly of you and what you do for them.
This past episode has really scared both of them, especially right now as in 2 weeks they will celebrate their 50th wedding anniversary and I know my Father just didn't think he would make it to see that day. My Father has been saying for some time that he has lived a wonderful life, and if the Lord is ready for him to come home,he is ready too. My Father said he has been blessed and has never been sick a day in his life until now - he didn't even take Tylenol before he got sick. So, having his body do funny things and shut down sometimes, he is really getting scared.
I know as a nurse you need to be compassionate, but I tell you, you go above and beyond that with my parents and I truly appreciate it. You are just "Wonderful!" per my Mother.
Mother told me they both kind of started to cry yesterday but you made it a point to stay with them; and comfort them and give them a big smile. You just can't imagine what that is meaning to them – and me. I want to be with them all day long, but can't and knowing that you are giving such great care, I can breathe (and work) a little better. I am truly thankful to be working for a great company that employs such compassionate and wonderful people.
Thank you again for everything you do and I hope that Dad doesn't give you too much trouble – since he does like to kid around and cause trouble sometimes – on his good days!
Dear Ms. Cost:
I am pleased to be able to report to you on the commendable performance of one of your Physical Therapist employees; Ms. Hayley Cruz.
Ms. Cruz was assigned to my case as a physical therapist after I had total knee replacement surgery. I has serious trepidation about the surgery and its outcome because of my age and physical fitness. When I was released from the hospital it was my fear that I would remain unable to recover my ambulatory skills-even at a diminished level. Ms. Cruz was able to allay my fears and put me on a positive track towards full recovery. She achieved this by dint of her knowledge base, her professionalism, her positive attitude and an overall pleasant demeanor. Because of her leadership and support over the 3 months of rehabilitation I have met-perhaps exceeded-my doctor's expectation for recovery.
Ms. Johnson told me that Allison was very attentive to her and she was a very good nurse and HCN was blessed to have her on our team. Thank you, Allison for caring for our HCN patients and going the extra mile. We appreciate you !
Pat Johnson, HCN patient, of Allison, R.N. (Lufkin)